Frequently Asked Questions
When moving, it is sometimes a challenge to keep everything in order, so we've assembled a list of frequently asked questions to help you along the way. If, after looking at the FAQ's below you still have questions, please feel free to contact us.
Q: What are the office hours?
A: Weekdays: 9am to 5pm. Evenings and weekends by appointment only. Saturday summer hours starting June 1st are 9am to 3pm.
Q: What is the main number to call?
A: 716-204-2299.
Q: For residents, how do I contact management for questions when the office is closed?
A: After hours only EMAIL
Q: How long is the term for a signed lease?
A: A lease is for one year, with option to renew.
Q: Are pets allowed?
A: Yes. See our Pet Friendly Page for more.
Q: To whom do I make my check payable?
A: RRG Buffalo Apartments.
Q: Is Wi-Fi available?
A: Yes! At The Triad it is included in the rent. At University Court, you may get your own.
Q: Do I need renter's insurance?
A: While it is not needed, it is recommended. Before you move in, it is important for you to obtain renters' insurance. This is a special insurance policy that protects the contents of your apartment from loss or damage due to fire, theft, or other catastrophic events. A policy of this type is quite affordable. The premium is calculated based upon the value of your furniture and other personal possessions.
Q: Who arranges the utilities?
A: Because utilities such as gas, electric, cable, Internet service and telephone service will be placed in your name, it is your responsibility to call and order service before you move in.
Q: What about laundry?
A: There are laundry facilities located on both properties.
Q: What about safety?
A: Both The Triad and University Court Apartments are secure buildings, and you need to be buzzed into both.
A: Weekdays: 9am to 5pm. Evenings and weekends by appointment only. Saturday summer hours starting June 1st are 9am to 3pm.
Q: What is the main number to call?
A: 716-204-2299.
Q: For residents, how do I contact management for questions when the office is closed?
A: After hours only EMAIL
Q: How long is the term for a signed lease?
A: A lease is for one year, with option to renew.
Q: Are pets allowed?
A: Yes. See our Pet Friendly Page for more.
Q: To whom do I make my check payable?
A: RRG Buffalo Apartments.
Q: Is Wi-Fi available?
A: Yes! At The Triad it is included in the rent. At University Court, you may get your own.
Q: Do I need renter's insurance?
A: While it is not needed, it is recommended. Before you move in, it is important for you to obtain renters' insurance. This is a special insurance policy that protects the contents of your apartment from loss or damage due to fire, theft, or other catastrophic events. A policy of this type is quite affordable. The premium is calculated based upon the value of your furniture and other personal possessions.
Q: Who arranges the utilities?
A: Because utilities such as gas, electric, cable, Internet service and telephone service will be placed in your name, it is your responsibility to call and order service before you move in.
Q: What about laundry?
A: There are laundry facilities located on both properties.
Q: What about safety?
A: Both The Triad and University Court Apartments are secure buildings, and you need to be buzzed into both.
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Moving can be one of life's more stressful experiences, but proper planning before you move can make the process easier. Here's a moving checklist to help you out and make everything go as smoothly as possible.
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